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Privacy Policy

Privacy Policy:

Company Name: OdooTec (“Company,” “We,” “Us,” or “Our”)

Applicable Jurisdiction: Kingdom of Saudi Arabia

OdooTec is committed to protecting your personal data and upholding your right to privacy. This Privacy Policy outlines our standards and practices regarding the collection, use, disclosure, and protection of your information when you utilize our website, mobile applications, software solutions, and Odoo ERP services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Interpretation & Definitions

Interpretation

Capitalized terms used in this document have specific meanings defined under the conditions below. The following definitions apply regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account:A unique account created for You to access or use our Services or specific features within our applications.
  • Affiliate: Any entity that controls, is controlled by, or is under common control with OdooTec,where “control” means ownership of 50% or more of the voting shares, equity interest, or governing securities.
  • Application/ Service: Refers to any website, mobile application, desktop software, or customized Odoo module provided or implemented by OdooTec.
  • Company:Refers to OdooTec (“We,” “Us,” or “Our”).
  • Device: Any electronic hardware capable of accessing our Services, including computers, smartphones, and digital tablets.
  • PersonalData: Any information relating to an identified or identifiable natural or legal
  • ServiceProvider: Any natural or legal person who processes data on behalf of OdooTec, including third-party vendors, hosting providers, contractors, or internal personnel tasked with facilitating, delivering, or analyzing the Service.
  • UsageData: Data collected automatically during the interaction with our Services, such as page visit duration, access logs, and diagnostic performance metrics.
  • You/ User: The individual accessing or using the Service, or the company/legal entity on whose behalf such individual accesses or uses the Service.

2. Collection and Use of Your Personal Data

Types of Data Collected

Personal Data

While using our Services, We may ask You to provide certain personally identifiable information to contact, verify, or identify You. This includes, but is not limited to:

  • First name and last name
  • Business email address
  • Phone / Mobile number
  • Company name and job title
  • Billing, transactional, and invoicing details

Usage Data

Usage Data is automatically generated and collected when you interact with our website or applications. This information may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Pages visited, time spent per page, and date/time of access
  • Unique device identifiers and diagnostic logs
  • Mobiledevice specifications (e.g., operating system, mobile browser, unique device ID)

How We Use Your Personal Data

OdooTec uses collected Personal Data for the following business and operational purposes:

  • ServiceProvision & Maintenance: To operate, deliver, monitor, and improve the performance of our software and implementations.
  • AccountManagement: To manage your registration, user access, and system credentials as a client or user.
  • ContractualObligations: To fulfill, execute, and enforce agreements, software licenses, and service-level commitments.
  • Communication:To contact you via email, telephone, or push notifications regarding system updates, security patches, administrative alerts, or technical inquiries.
  • Request& Ticket Management: To process, track, and resolve your support tickets, consulting requests, or custom module inquiries.
  • Business Operations & Transfers: To evaluate or conduct mergers, acquisitions, restructurings,or asset transfers where customer data represents an integral business

3. Data Retention and Transfer

Data Retention

We retain Personal Data only for as long as necessary to fulfill the operational, technical, and contractual purposes outlined in this Privacy Policy. We also retain and use your data to comply with legal obligations (e.g., KSA tax, audit, and regulatory requirements like ZATCA compliance), resolve disputes, and enforce legal agreements.

Usage Data is retained for internal analytical and performance optimization purposes, typically for shorter retention cycles unless required for system security or legal compliance.

Cross-Border Data Transfers

Your information, including Personal Data, may be processed at OdooTec’s operating offices or through cloud infrastructure located outside your state or country. By utilizing our Services, you consent to the transfer and hosting of data across secure, compliant servers.

OdooTec takes all necessary contractual, organizational, and technical measures to ensure that your data is treated securely and in accordance with applicable data protection laws in the Kingdom of Saudi Arabia.

4. Your Data Rights & Deletion Requests 

You maintain the right to access, update, correct, or request the deletion of any Personal Data we hold about you.

  • AccountSettings: Registered users can review and update their profile details directly within their account settings.
  • DataRequests: You may contact us at any time to request access to, correction of, or deletion of the personal information you provided to us.

Note: We reserve the right to retain certain essential information where required by law, court order, or compelling legitimate interest (e.g., transaction histories, audit compliance, or fraud prevention).

5. Disclosure of Personal Data

OdooTec may disclose your Personal Data under the following circumstances:

  • CommercialTransactions: In the event of a merger, acquisition, corporate restructuring, or asset sale, your Personal Data may be transferred. You will be notified prior to your data being subjected to a materially different privacy policy.
  • Regulatory& Legal Authorities: We may disclose Personal Data if required to do so by applicable laws, statutory bodies, or valid requests by public authorities (e.g., courts or statutory agencies within the Kingdom of Saudi Arabia).
  • Legal& Protective Requirements: We may disclose Personal Data in good faith when necessary to:
  • Satisfy legal obligations or judicial
  • Protectand defend the rights, intellectual property, or safety of
  • Prevent, investigate, or mitigate potential fraud or misuse of the
  • Shield against legal

6. Security of Your Personal Data

The security of your Personal Data is a top priority for OdooTec. We deploy industry-standard encryption protocols, secure server infrastructure, and rigorous access controls to safeguard your information. However, please be advised that no method of electronic storage or transmission over the internet is completely infallible. While we strive to maintain commercial-grade protections, absolute security cannot be guaranteed.

7. Children’s Privacy

Our Services are designed exclusively for businesses, professionals, and adults. We do not knowingly market to or collect Personal Data from individuals under 13 years of age. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately so we can remove the data.

8. Third-Party Links

Our platform may contain links to third-party websites or services that are not owned or operated by OdooTec. If you click on a third-party link, you will be redirected to that platform. We strongly advise you to review the Privacy Policy of every third-party site you visit. OdooTec assumes no responsibility or liability for the content, security, or practices of any external sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our operational procedures, software updates, or regulatory obligations. Updates will be posted directly on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed of any modifications.

10. Contact Us

If you have any questions, concerns, or data rights requests regarding this Privacy Policy, please reach out to us: